WhatsApp solutions built for your industry

Which industries use the WhatsApp Business API? Almost every customer-facing industry: e-commerce and D2C brands, fintech and banks, education, healthcare, logistics, travel, real estate, retail, restaurants, automobile dealers, salons and event organisers. Each uses the same building blocks, broadcasts, chatbots, a shared inbox and automation, configured for its own customer journey.

Is WhatsApp Business API only for large companies? No. Chatbox AI plans start at ₹999 per month, which suits single-outlet restaurants, clinics and salons, while Growth at ₹2,999 per month and custom Enterprise plans serve larger teams. Every plan includes a 7-day free trial with no credit card required.

What can I automate on WhatsApp for my business? Common automations include order and delivery updates, appointment and payment reminders, abandoned cart recovery, lead qualification, FAQ answers with an AI chatbot, drip campaigns and feedback surveys. Chatbox AI builds these without code, and developers can extend them with the REST API and webhooks.

Can one WhatsApp number handle marketing, sales and support? Yes. One WhatsApp Business API number can send marketing broadcasts, handle sales conversations and resolve support queries. Chatbox AI routes each conversation to the right team in a shared inbox based on keywords, chatbot choices or tags.

How long does it take to get started? You can connect a WhatsApp Business API number in under 2 minutes after sign-up and start with ready-made templates and chatbot flows for your industry. Most businesses launch their first campaign or bot during the 7-day free trial.