Direct orders and regulars, without aggregator commissions
Share your menu, take orders and table reservations on WhatsApp, collect payment in chat and bring diners back with offers they actually open.
- No credit card needed
- Setup in 5 mins
- Official WhatsApp API
Trusted by 210,000+ businesses across 68+ countries
Why businesses choose Chatbox AI for
Restaurants & Food
Keep more of every order
Direct WhatsApp orders from regulars complement aggregator listings and help you build your own customer base.
More repeat diners
Weekend specials and new-menu announcements reach regulars on the app they check every day.
Faster service
A menu bot takes orders and answers questions, so staff can focus on the kitchen and the floor.
Powerful capabilities
to scale on WhatsApp
Everything you need to automate conversations and drive conversions.
Order in a few taps
Menu and ordering bot
Customers browse categories like starters, mains and beverages, pick items and place the order in the chat. The order reaches your team instantly with the delivery address or pickup time.
- Menu categories with interactive lists
- Orders routed to the kitchen or outlet team
- Pickup, delivery or dine-in options

Paid, prepared, on the way
Payments and order updates
Share UPI and card payment links in the chat, then send updates when the order is accepted, being prepared and out for delivery. Customers stop calling to ask where their food is.
- Razorpay payment links in chat
- Accepted, preparing and dispatched updates
- Automatic receipts after payment
Bookings without phone tag
Table reservations
Guests pick a date, time and party size through a guided chat. They receive an instant confirmation and a reminder on the day, with a button to modify or cancel.
- Date, time and party size selection
- Same-day reminders with modify/cancel
- Special requests captured for your staff
Fill slow days
Offers for regulars
Broadcast weekday specials, festival menus and loyalty rewards to diners who opted in. Segment by outlet, order history or cuisine preference so every offer feels personal.
- Rich media templates with dish photos
- Segments by outlet and order frequency
- Birthday and anniversary offers on autopilot
How teams use
Restaurants & Food
Direct food ordering
Menu bot for delivery and pickup orders.
Table booking
Reservations, confirmations and reminders.
In-chat payments
UPI and card links with instant receipts.
Weekend specials
Broadcast offers to fill slow days.
Loyalty rewards
Birthday treats and repeat-order coupons.
Feedback after meals
Quick ratings to catch issues early.
Questions about
Restaurants & Food
Got questions about Restaurants & Food? We've got answers.
Connect your WhatsApp number to Chatbox AI, add your menu as a catalogue or chatbot menu, and publish your WhatsApp link and QR code on packaging, tables and social profiles. Orders arrive in the shared inbox, and you can accept payments via payment links.
How do I set up WhatsApp ordering for my restaurant? Connect your WhatsApp number to Chatbox AI, add your menu as a catalogue or chatbot menu, and publish your WhatsApp link and QR code on packaging, tables and social profiles. Orders arrive in the shared inbox, and you can accept payments via payment links.
Can customers pay for food orders on WhatsApp? Yes. After an order is placed, the chatbot or your staff can share a Razorpay payment link so customers pay by UPI, card or net banking. Once payment is confirmed, the order can move to preparation automatically.
Can I take table reservations on WhatsApp? Yes. Build a reservation flow with the no-code chatbot builder that asks for date, time and number of guests. The guest receives an instant confirmation, and an automated reminder can go out on the day of the booking.
Will WhatsApp replace food delivery aggregators? For most restaurants, WhatsApp complements aggregators rather than replacing them. Aggregators bring new customers; WhatsApp helps you convert those diners into regulars who order directly, and keeps you in touch with them through offers and updates.
How much does it cost for a single-outlet restaurant? The Starter plan is ₹999 per month with 1,000 conversations and 2 agent seats, which suits most single outlets. WhatsApp messaging charges set by Meta are billed separately. You can try everything free for 7 days.
Keep exploring

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