WhatsApp for Restaurants

Direct orders and regulars, without aggregator commissions

Share your menu, take orders and table reservations on WhatsApp, collect payment in chat and bring diners back with offers they actually open.

  • No credit card needed
  • Setup in 5 mins
  • Official WhatsApp API

Trusted by 210,000+ businesses across 68+ countries

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Why Chatbox AI

Why businesses choose Chatbox AI for Restaurants & Food

Keep more of every order

Direct WhatsApp orders from regulars complement aggregator listings and help you build your own customer base.

More repeat diners

Weekend specials and new-menu announcements reach regulars on the app they check every day.

Faster service

A menu bot takes orders and answers questions, so staff can focus on the kitchen and the floor.

Capabilities

Powerful capabilities to scale on WhatsApp

Everything you need to automate conversations and drive conversions.

Order in a few taps

Menu and ordering bot

Customers browse categories like starters, mains and beverages, pick items and place the order in the chat. The order reaches your team instantly with the delivery address or pickup time.

  • Menu categories with interactive lists
  • Orders routed to the kitchen or outlet team
  • Pickup, delivery or dine-in options
WhatsApp menu chatbot offering full menu, breakfast options, snacks and drinks, and a Place an Order button

Paid, prepared, on the way

Payments and order updates

Share UPI and card payment links in the chat, then send updates when the order is accepted, being prepared and out for delivery. Customers stop calling to ask where their food is.

  • Razorpay payment links in chat
  • Accepted, preparing and dispatched updates
  • Automatic receipts after payment

Bookings without phone tag

Table reservations

Guests pick a date, time and party size through a guided chat. They receive an instant confirmation and a reminder on the day, with a button to modify or cancel.

  • Date, time and party size selection
  • Same-day reminders with modify/cancel
  • Special requests captured for your staff

Fill slow days

Offers for regulars

Broadcast weekday specials, festival menus and loyalty rewards to diners who opted in. Segment by outlet, order history or cuisine preference so every offer feels personal.

  • Rich media templates with dish photos
  • Segments by outlet and order frequency
  • Birthday and anniversary offers on autopilot
Use cases

How teams use Restaurants & Food

Direct food ordering

Menu bot for delivery and pickup orders.

Table booking

Reservations, confirmations and reminders.

In-chat payments

UPI and card links with instant receipts.

Weekend specials

Broadcast offers to fill slow days.

Loyalty rewards

Birthday treats and repeat-order coupons.

Feedback after meals

Quick ratings to catch issues early.

FAQ

Questions about Restaurants & Food

Got questions about Restaurants & Food? We've got answers.

Connect your WhatsApp number to Chatbox AI, add your menu as a catalogue or chatbot menu, and publish your WhatsApp link and QR code on packaging, tables and social profiles. Orders arrive in the shared inbox, and you can accept payments via payment links.

How do I set up WhatsApp ordering for my restaurant? Connect your WhatsApp number to Chatbox AI, add your menu as a catalogue or chatbot menu, and publish your WhatsApp link and QR code on packaging, tables and social profiles. Orders arrive in the shared inbox, and you can accept payments via payment links.

Can customers pay for food orders on WhatsApp? Yes. After an order is placed, the chatbot or your staff can share a Razorpay payment link so customers pay by UPI, card or net banking. Once payment is confirmed, the order can move to preparation automatically.

Can I take table reservations on WhatsApp? Yes. Build a reservation flow with the no-code chatbot builder that asks for date, time and number of guests. The guest receives an instant confirmation, and an automated reminder can go out on the day of the booking.

Will WhatsApp replace food delivery aggregators? For most restaurants, WhatsApp complements aggregators rather than replacing them. Aggregators bring new customers; WhatsApp helps you convert those diners into regulars who order directly, and keeps you in touch with them through offers and updates.

How much does it cost for a single-outlet restaurant? The Starter plan is ₹999 per month with 1,000 conversations and 2 agent seats, which suits most single outlets. WhatsApp messaging charges set by Meta are billed separately. You can try everything free for 7 days.

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Start growing today

Your next 10,000 customers are already on WhatsApp.

Broadcast, automate, sell and support on the official WhatsApp Cloud API. Join 210,000+ businesses getting up to 98% open rates, and go live in under 2 minutes.

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