Close more deals where your customers already chat
Reply to every lead in seconds, share catalogues and quotes, take payment inside the conversation and let automated follow-ups chase the deals your team would otherwise forget.
- No credit card needed
- Setup in 5 mins
- Official WhatsApp API
Trusted by 210,000+ businesses across 68+ countries
Why businesses choose Chatbox AI for
WhatsApp for Sales
Speed to lead
Chatbots reply in seconds, day or night, and hand hot leads to a salesperson while interest is at its peak.
Checkout in the chat
Share a catalogue, build the order and collect payment by UPI or card without sending customers to a website.
No forgotten follow-ups
Automated reminders and drip messages keep deals moving when your team is busy.
- WhatsApp open rate
- 98%
- Businesses on Chatbox AI
- 210,000+
- To connect your number
- <2 min
- Platform uptime
- 99.9%
Powerful capabilities
to scale on WhatsApp
Everything you need to automate conversations and drive conversions.
From click to checkout
Ad-to-order conversations
Click-to-WhatsApp ads start a conversation instead of a bounce. The chatbot answers “is this available?”, shares the offer and moves the customer to an order in the same chat.
- Click-to-WhatsApp ads on Facebook and Instagram
- Instant replies with offer and availability
- Order placed and tracked in the same chat
Your store inside WhatsApp
Catalogue and cart
Show products natively in WhatsApp. Customers browse, add to cart and send the order to your team, which confirms stock, shares a payment link and closes the sale.
- Product catalogue and multi-product messages
- Cart orders routed to the sales inbox
- Works with Shopify product sync
The right rep, every time
Lead routing and shared inbox
Route leads by product, region, language or deal size to the right salesperson. Managers see every conversation, reassign when someone is away and use private notes to coach.
- Rule-based and round-robin assignment
- Labels for deal stage and priority
- Private notes and conversation history
Keep every deal warm
Automated follow-ups
Send follow-ups when a quote goes unanswered, remind customers about pending payments and nurture undecided leads with a short drip sequence that stops the moment they reply.
- Quote and payment follow-up reminders
- Drip nurturing for undecided leads
- Stops automatically on reply or purchase
Set up WhatsApp for Sales
in minutes
- 1
Connect your sales number
Move your sales WhatsApp number to the Business API in under 2 minutes.
- 2
Add products and payments
Sync your catalogue from Shopify and connect Razorpay for payment links.
- 3
Set routing rules
Assign leads by product, region or language and invite your sales team to the inbox.
- 4
Automate follow-ups
Turn on quote reminders and nurture sequences so no deal goes cold.
How teams use
WhatsApp for Sales
Inbound lead response
Reply to every ad and website lead within seconds.
Conversational commerce
Browse, order and pay without leaving WhatsApp.
Quotes and brochures
Share PDFs, price lists and proposals instantly.
Payment collection
UPI and card links with automatic confirmations.
Upsell and cross-sell
Recommend add-ons to recent buyers.
Field sales coordination
Hand leads between inside and field teams on one number.
Questions about
WhatsApp for Sales
Got questions about WhatsApp for Sales? We've got answers.
Yes. Chatbox AI integrates with Razorpay so you can share payment links in the chat for UPI, cards and net banking. When the payment is confirmed, the customer gets an automatic confirmation and the order status updates for your team.
Can I collect payments on WhatsApp? Yes. Chatbox AI integrates with Razorpay so you can share payment links in the chat for UPI, cards and net banking. When the payment is confirmed, the customer gets an automatic confirmation and the order status updates for your team.
Can my whole sales team use one WhatsApp number? Yes. The shared team inbox lets every salesperson reply from the same business number, with automatic lead assignment, labels, private notes and full history. Starter includes 2 seats, Growth 10 seats and Enterprise unlimited seats.
Does Chatbox AI integrate with my CRM? Chatbox AI integrates with LeadSquared and WebEngage and offers a REST API and webhooks for other CRMs. New leads, tags and conversation events can sync to your CRM, and CRM stage changes can trigger WhatsApp messages.
How do Click-to-WhatsApp ads help sales? Instead of sending ad traffic to a landing page, Click-to-WhatsApp ads open a chat with your business. The lead arrives with ad context, gets an instant reply and can be qualified and sold to in the same conversation.
Can I follow up with leads automatically? Yes. Use automation to send reminders when a quote or payment is pending, and drip sequences to nurture undecided leads. Sequences stop automatically when the customer replies or buys, so conversations stay natural.
Keep exploring
Your next 10,000 customers are already on WhatsApp.
Broadcast, automate, sell and support on the official WhatsApp Cloud API. Join 210,000+ businesses getting up to 98% open rates, and go live in under 2 minutes.
- 7-day free trial
- No credit card
- Cancel anytime