Why businesses trust Chatbox AI for WhatsApp Automation
Save Hundreds of Hours
Automate manual follow-ups and data entry so your team can focus on selling.
Consistent Experience
Ensure every customer receives the exact same high-quality onboarding experience.
Higher Conversions
Automated drip campaigns nurture leads much more effectively than manual outreach.
Powerful capabilities to scale
Everything you need to automate conversations and drive conversions.
Keyword Triggers
Trigger specific flows or actions when a user types a specific word.
Run a billboard ad saying "WhatsApp SALE to 12345". When a user sends "SALE", automatically tag them, assign them to a sales agent, and fire off a welcome discount template.
- Drive higher engagement
- Automate repetitive tasks
- Increase conversion rates

Drip Campaigns (Sequences)
Nurture leads with automated, scheduled WhatsApp messages.
Send a series of educational messages over a 7-day period. For example: Day 1: Welcome. Day 3: Tips & Tricks. Day 7: Special Offer. Fully automated and highly converting.
- Drive higher engagement
- Automate repetitive tasks
- Increase conversion rates

Out-of-Office Auto-Replies
Set smart away messages during holidays or non-business hours.
Let customers know when you will be back. Automatically offer them a self-serve menu (like tracking an order or reading FAQs) while they wait for human support.
- Drive higher engagement
- Automate repetitive tasks
- Increase conversion rates

How teams use WhatsApp Automation
Abandoned Cart
Automatically send a WhatsApp reminder 1 hour after a user abandons their checkout.
Post-Purchase Onboarding
Send a sequence of messages showing the user how to use their new product.
Feedback Collection
Trigger a feedback template 24 hours after an order is marked as delivered.
Frequently Asked Questions
Got questions about WhatsApp Automation? We've got answers.
Yes! Our native Shopify integration allows you to trigger WhatsApp messages based on Shopify events like "Order Placed" or "Cart Abandoned".
The Chatbot handles two-way conversational flows. Automations refer to backend rules, triggers, and delayed sequences.

