The details that make WhatsApp work at scale.

What features come with Chatbox AI? Beyond the core products, Chatbox AI includes quick replies, contact management with tags and segments, Meta-approved message templates, reports and insights, support for 50+ languages, and a REST API with real-time webhooks, all on the official WhatsApp Business API.

Which features are included in the Starter plan? Starter (₹999/month) includes 1,000 conversations, 2 agent seats, broadcasts, a basic chatbot with 3 flows, standard templates, keyword triggers and delivery and read reports. Segmentation, multi-language support, webhooks and agent reports are part of Growth (₹2,999/month).

What is the difference between a WhatsApp template and a quick reply? A template is pre-approved by Meta and is needed to start a conversation or message a customer after the 24-hour service window. A quick reply is an internal saved answer agents send during an open conversation; it needs no approval.

Can developers extend Chatbox AI? Yes. Webhooks push incoming messages and delivery status to your systems on the Growth plan, and full API access with custom integrations is available on the Scale plan.

Can I try every feature before paying? Yes. Every plan starts with a 7-day free trial with full access to that plan's features and no credit card required.