API & Webhooks

Full developer access to WhatsApp.

Integrate Chatbox AI with your existing stack. Send messages and manage contacts with a REST API, and receive real-time webhooks for incoming messages and delivery updates.

  • No credit card needed
  • Setup in 5 mins
  • Official WhatsApp API
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Why Chatbox AI

Why businesses choose Chatbox AI for API & Webhooks

Developer-friendly

Clean REST endpoints and JSON payloads you can call from any language or no-code tool.

Real-time events

Webhooks push incoming messages and status changes to your backend within seconds.

Secure by design

Workspace API keys and HTTPS-only endpoints keep your data and customers protected.

Capabilities

Powerful capabilities to scale on WhatsApp

Everything you need to automate conversations and drive conversions.

Send and manage programmatically

RESTful API

Send template and session messages, upload media, create and update contacts, add tags and trigger flows from your own application, CRM or backend jobs.

  • Send template and free-form messages
  • Contacts, tags and attributes endpoints
  • Media upload and message status lookup
REST API request that sends a WhatsApp message through Chatbox AI

Events pushed to you

Real-time webhooks

Register an endpoint and receive events the moment they happen, a new message received, a message delivered or read, a button tapped, so your systems stay in sync.

  • Message received, delivered and read events
  • Button and list reply events
  • JSON payloads to any HTTPS endpoint
Webhook endpoint receiving message received, delivered and read events from WhatsApp

Keys you control

Secure authentication

Create and revoke API keys from the dashboard, keep them scoped to your workspace, and send every request over HTTPS so credentials never travel in the clear.

  • Create and revoke keys
  • HTTPS-only endpoints
  • Keys scoped to your workspace
API key management screen for secure authentication with Chatbox AI
How it works

Set up API & Webhooks in minutes

  1. 1

    Connect your number

    Link your WhatsApp Business API number to Chatbox AI in under 2 minutes.

  2. 2

    Create an API key

    Generate a key in the dashboard and store it securely on your server.

  3. 3

    Register a webhook

    Add your HTTPS endpoint to receive incoming messages and status updates.

  4. 4

    Send your first message

    Call the send-message endpoint with an approved template and a phone number.

Use cases

How teams use API & Webhooks

OTP delivery

Send authentication templates with one-time passwords from your backend.

Order and shipping updates

Trigger utility messages from your OMS or logistics partner.

CRM sync

Log every WhatsApp conversation against the lead or customer record.

Internal alerts

Forward high-priority replies to Slack or your ticketing tool.

FAQ

Questions about API & Webhooks

Got questions about API & Webhooks? We've got answers.

Yes. Chatbox AI is an official WhatsApp Business API platform with its own REST API and webhooks on top of Meta's Cloud API, so you can send messages and receive events without managing Meta's infrastructure yourself.

Does Chatbox AI provide a WhatsApp API? Yes. Chatbox AI is an official WhatsApp Business API platform with its own REST API and webhooks on top of Meta's Cloud API, so you can send messages and receive events without managing Meta's infrastructure yourself.

Which plans include API and webhook access? Webhook integrations are included in the Growth plan (₹2,999/month). Full API access and custom integrations are part of the Scale plan, which also adds an SLA and a dedicated account manager.

What events can I receive via webhooks? You can receive incoming messages, delivery and read status updates, button and list replies, and contact events, delivered as JSON to your HTTPS endpoint in real time.

Can I send WhatsApp OTPs through the API? Yes. Create an authentication template, get it approved by Meta, then call the send endpoint with the customer's number and code. In India, authentication messages are priced at about ₹0.12 each by Meta.

Where can I find the API documentation? Yes. Developer documentation with request examples is available in our developer resources, and you can test the full API during the 7-day free trial before going live.

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Start growing today

Your next 10,000 customers are already on WhatsApp.

Broadcast, automate, sell and support on the official WhatsApp Cloud API. Join 210,000+ businesses getting up to 98% open rates, and go live in under 2 minutes.

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