WhatsApp for Automobile

From test drive to service visit, on one WhatsApp chat

Capture enquiries from ads, book test drives, keep buyers updated through delivery, and bring every customer back with automated service reminders and in-chat payments.

  • No credit card needed
  • Setup in 5 mins
  • Official WhatsApp API
Customer at a car service centre paying ₹4,500 for car servicing through a WhatsApp payment request

Trusted by 210,000+ businesses across 68+ countries

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Why Chatbox AI

Why businesses choose Chatbox AI for Automobile

More test drives

Respond to every enquiry in seconds with a chatbot that books test drives straight into your calendar.

Higher service retention

Automated service-due reminders bring customers back to your workshop instead of a local garage.

Faster payments

Send service invoices and payment links on WhatsApp so customers pay before pickup.

Capabilities

Powerful capabilities to scale on WhatsApp

Everything you need to automate conversations and drive conversions.

Enquiry to showroom visit

Lead capture and test drive booking

Click-to-WhatsApp ads and website buttons open a chat where a bot asks for model, budget and preferred date, then books a test drive and assigns the lead to a sales consultant.

  • Model, variant and budget captured automatically
  • Test drive slots with confirmations and reminders
  • Leads auto-assigned to consultants by showroom

Instant answers for buyers

Brochures, prices and offers

Share model brochures, on-road price sheets, EMI options and current offers the moment a buyer asks. An AI chatbot handles common questions about variants, colours and waiting periods.

  • PDF brochures and price lists
  • AI answers from your model documents
  • Exchange and finance enquiries routed to specialists

Keep the workshop busy

Service reminders and bookings

Send service-due reminders by date or mileage, insurance renewal alerts and PUC reminders. Customers book a service slot in the chat and receive updates when the vehicle is ready.

  • Periodic service and insurance renewal reminders
  • Service slot booking via chatbot
  • Vehicle-ready notifications with invoice

Pay before pickup

In-chat payments

Share booking amounts, service invoices and payment links in WhatsApp. Customers pay via UPI or card and get an instant confirmation, reducing wait time at the service desk.

  • Razorpay payment links for bookings and service
  • Automatic payment confirmation messages
  • Payment status visible to the service team
Use cases

How teams use Automobile

Test drive booking

Bot-led booking with reminders on the day.

Brochures and price lists

Instant model details for every enquiry.

Booking to delivery updates

Keep buyers informed through the waiting period.

Service reminders

Periodic service, insurance and PUC alerts.

Service payments

Invoices and payment links before pickup.

Launch and offer campaigns

New model launches and festive offers to opted-in leads.

FAQ

Questions about Automobile

Got questions about Automobile? We've got answers.

Run Click-to-WhatsApp ads for new models and offers, add a WhatsApp button to your website and listing pages, and place QR codes in the showroom. A chatbot captures model interest and budget and books a test drive automatically.

How can a car dealership get more leads on WhatsApp? Run Click-to-WhatsApp ads for new models and offers, add a WhatsApp button to your website and listing pages, and place QR codes in the showroom. A chatbot captures model interest and budget and books a test drive automatically.

Can I send service reminders automatically? Yes. Store the last service date or mileage as a contact attribute, and Chatbox AI can send service-due reminders on schedule. Customers reply to book a slot, and you can follow up with vehicle-ready alerts and invoices.

Can customers pay for servicing on WhatsApp? Yes. Send the service invoice with a Razorpay payment link. Customers pay via UPI, card or net banking before they arrive for pickup, and receive an instant payment confirmation in the same chat.

Can sales and service teams share one number? Yes. Chatbox AI's shared inbox routes conversations to the right team based on keywords, chatbot choices or tags, so sales enquiries go to consultants and service queries go to service advisors on the same number.

Does it work for two-wheeler and used-car dealers too? Yes. The same flows, lead capture, test rides or inspections, price sharing, service reminders and payments, work for two-wheeler dealers, used-car businesses and multi-brand service centres of any size.

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Start growing today

Your next 10,000 customers are already on WhatsApp.

Broadcast, automate, sell and support on the official WhatsApp Cloud API. Join 210,000+ businesses getting up to 98% open rates, and go live in under 2 minutes.

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