WhatsApp marketing that gets opened, clicked and bought
Send personalised broadcasts, automated drip campaigns and Click-to-WhatsApp ads from the official WhatsApp Business API, and see exactly how much revenue every campaign brings in.
- No credit card needed
- Setup in 5 mins
- Official WhatsApp API
Trusted by 210,000+ businesses across 68+ countries
Why businesses choose Chatbox AI for
WhatsApp Marketing
Messages that get seen
WhatsApp messages see around a 98% open rate, far above email, so every campaign reaches the people you paid to acquire.
Personalised at scale
Segment by tags, purchase history and behaviour, and personalise every template with names, products and offers.
Revenue you can measure
Track delivered, read, clicked and replied for every campaign, and attribute orders back to the broadcast that drove them.
- WhatsApp open rate
- 98%
- Businesses on Chatbox AI
- 210,000+
- Countries served
- 68+
- Messages delivered
- 10M+
Powerful capabilities
to scale on WhatsApp
Everything you need to automate conversations and drive conversions.
Reach thousands in minutes
Broadcast campaigns
Upload a CSV or sync contacts, choose an approved template with images, video or buttons, and send to thousands of opted-in customers at once, or schedule it for the moment your audience is most active.
- Rich media templates with CTA and quick-reply buttons
- Scheduling with time-zone support
- Opt-out handling built in
The right message for each customer
Smart audience segments
Build segments from tags, custom attributes, purchase history and last activity, high-value customers, frequent shoppers, new sign-ups or inactive users, and send each a campaign that fits.
- Segments that update automatically
- Custom attributes like city, plan or store
- Exclude recent buyers to avoid over-messaging
Nurture on autopilot
Drip campaigns
Welcome new subscribers, educate them over a few days and finish with an offer, all timed automatically. Drip sequences stop as soon as someone buys or replies, so nobody gets a message that no longer fits.
- Multi-day sequences with wait steps
- Triggers from sign-ups, tags or API events
- Automatic exit on purchase or reply
See what's working
Campaign analytics
Every campaign shows delivered, read, click and reply rates over time, top links clicked and device split, so you can double down on the offers and templates that convert.
- Delivered, read, click and reply rates
- Top links and performance over time
- Revenue attribution on Growth and above
Set up WhatsApp Marketing
in minutes
- 1
Connect the WhatsApp API
Sign up and connect your number to the official WhatsApp Business API in under 2 minutes.
- 2
Import and segment contacts
Upload opted-in contacts via CSV or sync them from Shopify, your CRM or the API, then tag and segment them.
- 3
Create a template
Design a marketing template with images, buttons and personalisation and submit it for Meta approval.
- 4
Send and measure
Broadcast now or schedule it, then track reads, clicks, replies and revenue in real time.
How teams use
WhatsApp Marketing
Sale and festive campaigns
Diwali, end-of-season and flash-sale broadcasts.
Product launches
Announce new arrivals with images and buy buttons.
Click-to-WhatsApp ads
Ads that open a conversation instead of a landing page.
Win-back campaigns
Re-engage inactive customers with tailored offers.
Loyalty and birthday offers
Automated rewards on special occasions.
Event and webinar invites
Registrations and reminders that people see.
Questions about
WhatsApp Marketing
Got questions about WhatsApp Marketing? We've got answers.
Yes, when you use the official WhatsApp Business API, message only people who have opted in, and use Meta-approved templates for promotional messages. Unofficial bulk-sending tools break WhatsApp's terms and can get your number banned. Chatbox AI is built on the official API.
Is WhatsApp marketing legal? Yes, when you use the official WhatsApp Business API, message only people who have opted in, and use Meta-approved templates for promotional messages. Unofficial bulk-sending tools break WhatsApp's terms and can get your number banned. Chatbox AI is built on the official API.
How many WhatsApp marketing messages can I send per day? Meta sets messaging limits by tier: 1K, 10K, 100K or unlimited unique customers in a rolling 24 hours. New numbers start at a lower tier and move up automatically as you send quality messages that customers don't block or report.
What's the difference between WhatsApp Business App and the API for marketing? The free WhatsApp Business App is limited to one phone and small broadcast lists that only reach people who saved your number. The WhatsApp Business API supports large broadcasts, multiple agents, automation, chatbots, integrations and analytics, which is what Chatbox AI provides.
How much does WhatsApp marketing cost? You pay a Chatbox AI plan, Starter at ₹999 per month, Growth at ₹2,999 per month or custom Enterprise pricing, plus Meta's per-message charges for marketing templates, which are billed separately. Every plan starts with a 7-day free trial, no credit card required.
How do I collect opt-ins for WhatsApp marketing? Collect opt-ins at checkout, on website forms and pop-ups, through Click-to-WhatsApp ads, QR codes in-store and when customers message you first. Make it clear they'll receive updates on WhatsApp, and always honour opt-out requests.
Can I schedule WhatsApp campaigns in advance? Yes. Chatbox AI lets you schedule broadcasts for a specific date, time and time zone, and set up drip sequences that send automatically based on sign-up dates, tags or events from your store or CRM.
Keep exploring
Your next 10,000 customers are already on WhatsApp.
Broadcast, automate, sell and support on the official WhatsApp Cloud API. Join 210,000+ businesses getting up to 98% open rates, and go live in under 2 minutes.
- 7-day free trial
- No credit card
- Cancel anytime