A fully booked calendar, straight from WhatsApp
Let clients book, reschedule and pay on WhatsApp, reduce no-shows with automatic reminders and bring them back with personalised offers and memberships.
- No credit card needed
- Setup in 5 mins
- Official WhatsApp API
Trusted by 210,000+ businesses across 68+ countries
Why businesses choose Chatbox AI for
Salons & Spas
Fewer no-shows
Reminders the day before and a few hours before each appointment, with one-tap rescheduling.
Bookings 24/7
Clients book after hours in the chat instead of waiting for the salon to open and call back.
More repeat visits
Automated rebooking nudges and membership offers keep clients coming back on schedule.
Powerful capabilities
to scale on WhatsApp
Everything you need to automate conversations and drive conversions.
Service, stylist, slot: done
Appointment booking bot
Clients pick a service, preferred stylist or therapist and an available slot in a guided WhatsApp flow. They get an instant confirmation with the date, time and add-to-calendar link.
- Service menu with prices and durations
- Stylist or therapist selection
- Instant confirmation messages
Protect every slot
Reminders and rescheduling
Automatic reminders go out before each appointment with Confirm and Reschedule buttons. Cancelled slots free up immediately, and you can offer them to clients on a waitlist.
- Day-before and same-day reminders
- One-tap confirm, reschedule or cancel
- Waitlist broadcasts for freed-up slots
Get paid before the chair
Advance payments and packages
Collect deposits for premium services and sell prepaid packages or memberships with payment links in the chat. Clients receive instant receipts and balance updates.
- Deposits for bridal and premium services
- Membership and package sales
- UPI and card payment links
Fill slow weekdays
Offers and rebooking nudges
Send rebooking reminders based on the last visit, for example, a haircut every six weeks, and broadcast weekday offers, festive packages and birthday treats to opted-in clients.
- Rebooking reminders from last visit date
- Birthday and anniversary offers
- Segments by service, spend and branch
How teams use
Salons & Spas
Online booking
Clients book services and stylists in the chat.
No-show reminders
Confirm and reschedule buttons before every visit.
Deposits and packages
Advance payments and membership sales.
Birthday offers
Automated treats on special occasions.
Rebooking nudges
Timed reminders based on the last visit.
Post-visit feedback
Ratings and reviews after each appointment.
Questions about
Salons & Spas
Got questions about Salons & Spas? We've got answers.
Yes. With Chatbox AI's no-code chatbot builder you can create a booking flow where clients choose a service, stylist and time slot. The booking syncs to your system through webhooks or is handled by staff in the shared inbox, and the client gets an instant confirmation.
Can clients book salon appointments on WhatsApp? Yes. With Chatbox AI's no-code chatbot builder you can create a booking flow where clients choose a service, stylist and time slot. The booking syncs to your system through webhooks or is handled by staff in the shared inbox, and the client gets an instant confirmation.
How do WhatsApp reminders reduce no-shows at salons? Clients see WhatsApp messages quickly, so reminders sent the day before and a few hours before the appointment are rarely missed. Confirm and Reschedule buttons let clients respond instantly, giving you time to fill cancelled slots.
Can I collect advance payments for salon services? Yes. Share Razorpay payment links for deposits, prepaid packages or memberships directly in the chat. Clients pay via UPI or card, and you can tag them as paid automatically when the payment is confirmed.
Can a salon chain with multiple branches use one account? Yes. Tag clients by branch, route conversations to branch teams in the shared inbox and send branch-specific offers. Growth includes 10 agent seats, and Enterprise plans offer unlimited seats with role-based access.
What does it cost for a single salon? The Starter plan at ₹999 per month includes 1,000 conversations and 2 agent seats, enough for most single-location salons and spas. Meta's WhatsApp messaging charges are billed separately, and there's a 7-day free trial.
Keep exploring
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