Connect WhatsApp to your entire stack
Chatbox AI plugs the official WhatsApp Business API into the store, payment gateway, CRM and marketing tools you already run: so order updates, payment links and lead follow-ups send themselves.
- No credit card needed
- Setup in 5 mins
- Official WhatsApp API
E-commerce
Recover carts, confirm COD orders and sell inside WhatsApp.
Payments
Payment links, receipts and renewal reminders on WhatsApp.
Marketing & CRM
Add WhatsApp to journeys and sync every lead to your CRM.
Automation & developers
No-code app connections, webhooks and the REST API.
Webhooks & API
Don't see your tool? Build it in an afternoon.
Receive real-time HTTP POST events, message received, message read, template approved, with automatic retries and signature verification, then send WhatsApp messages from your own product with the REST API.
What developers use it for
- Sync conversations into an in-house or legacy CRM
- Stream delivery and read events to your data warehouse
- Send OTPs, bookings and status alerts from your app
- Route chats with your own business rules
Integrations included
from the Growth plan
Webhooks, catalogue, cart tracking and payment links are part of Growth at ₹2,999/month. Scale adds custom integrations and API access.
Questions about
integrations
Chatbox AI has native integrations with Shopify, Shopify checkouts on WhatsApp, Razorpay, WebEngage and LeadSquared. Integrately connects it to 1,000+ further apps without code, and webhook APIs plus a REST API let developers connect any in-house system.
What integrations does Chatbox AI support? Chatbox AI has native integrations with Shopify, Shopify checkouts on WhatsApp, Razorpay, WebEngage and LeadSquared. Integrately connects it to 1,000+ further apps without code, and webhook APIs plus a REST API let developers connect any in-house system.
Do I need a developer to connect Shopify or Razorpay to WhatsApp? No. Native integrations are set up from the Integrations page in the Chatbox AI dashboard in a few clicks. You only need a developer if you want custom logic using webhooks or the REST API.
Can I connect WhatsApp to a CRM that isn't listed? Yes. Use Integrately if your CRM is in its app library, or use Chatbox AI webhooks to receive WhatsApp events and the REST API to send messages from your CRM. Custom integrations with dedicated support are part of the Scale plan.
Are integration messages charged by Meta? Yes. Business-initiated messages such as order updates, payment reminders and cart recovery are charged by Meta per message category, separately from your Chatbox AI plan. In India the published rates are about ₹0.58 marketing, ₹0.14 utility and ₹0.12 authentication.
Which Chatbox AI plan includes integrations? Webhook integrations and commerce features, catalogue, cart and order tracking, payment links, are included from the Growth plan at ₹2,999/month. The Scale plan adds custom integrations and API access. Every plan has a 7-day free trial.
Is my data secure when I connect other apps? Integrations use each app's official authorisation or API keys, and webhook requests from Chatbox AI are signed so your server can verify them. Messages are sent on the official WhatsApp Business API from your verified number.

Your next 10,000 customers are already on WhatsApp.
Broadcast, automate, sell and support on the official WhatsApp Cloud API. Join 210,000+ businesses getting up to 98% open rates, and go live in under 2 minutes.
- 7-day free trial
- No credit card
- Cancel anytime