Chatbox AI · Official WhatsApp Business API platformGrow your businesson WhatsApp.
Broadcast campaigns, automate support, sell from your catalogue and track every order, on the official WhatsApp Cloud API. Chatbox AI runs the conversations while you stay on revenue
- No credit card
- Live in under 2 minutes
- Cancel anytime
Built on the official WhatsApp Cloud API. Connect your number in under two minutes.
Four steps from a new number
to your first broadcast
No code, no dev team, no waiting on an agency. Connect the official WhatsApp API, bring your customers and start selling the same afternoon.
Connect WhatsApp API
Sign in with Facebook, verify your business and link a new or existing number to the official WhatsApp Cloud API. No approvals to chase.
~2 minutesImport your contacts
Drop in a CSV, sync customers from Shopify or pull leads from your CRM. Opt-ins, tags and custom fields come across intact.
~1 minuteBuild flows & templates
Drag together a chatbot in the no-code builder, draft templates with AI and submit them for Meta approval from one screen.
~5 minutesBroadcast, reply, sell
Launch campaigns, answer every reply from the shared team inbox and take orders and payments without leaving WhatsApp.
ContinuousCampaigns ›Diwali Mega Sale
SendingTemplate: diwali_offer_v2 · Started 6 min agoAudience
48,200
Sent
21,695
Delivered
21,044
Read
19,513
Replied
2,146
| Segment | Contacts | Sent | Read | Status |
|---|---|---|---|---|
| vip-customers | 12,480 | 12,480 | 94% | Completed |
| repeat-buyers | 9,215 | 9,215 | 91% | Completed |
| cart-abandoners | 2,140 | - | - | Sending |
| instagram-leads | 6,730 | - | - | Queued |
| new-subscribers | 17,635 | - | - | Queued |
Every conversation, one platform.
Never one chat at a time.
Broadcasts, the shared inbox, chatbots, orders and payments run on the same contacts and the same official WhatsApp Cloud API. Tag a customer once and every flow knows.
Broadcasts that get opened
Send personalised campaigns with rich media and clickable CTAs to thousands of opted-in contacts: segmented, scheduled and tracked to the last read receipt.
One team inbox
Every WhatsApp chat in a shared inbox. Assign, tag and hand off conversations without anyone stepping on each other.
AI routing & intent
Incoming messages are classified by intent and sent to support, orders or sales before an agent even looks.
No-code chatbot builder
Drag triggers, questions, buttons and order steps onto a canvas. Publish an AI chatbot that qualifies, recommends and checks out, no developer needed.
Automated order tracking
Confirmation, shipping, delivery and feedback messages fire on their own from your store events.
Click-to-WhatsApp leads
Ads open a WhatsApp chat, native forms capture the lead, and the follow-up starts in seconds.
Catalogue & payments
Share products, take the order and collect UPI or card payments without leaving the chat.
Analytics that pay back
Delivery, read and reply rates per campaign, tied to the revenue each one drove.
Developer API & webhooks
A clean REST API and signed webhooks for every message, status and order event. Plug WhatsApp into your stack with a few lines of code.
Your number. Your data. Your customers.
Chatbox AI runs on the official Meta WhatsApp Business API, so the number is registered to your business, not to us. Contacts and opt-in records stay yours, export them anytime as CSV or over the API.
See our security- WhatsApp numberYours
- Contact exportCSV / API
- Lock-inNone
Campaigns fade quietly. This is the early warning.
By the time replies dry up, the cause is usually weeks old. Chatbox AI shows delivered, read and replied for every campaign, plus each template's quality rating, so you fix it before Meta throttles you.
- Template quality ratingEvery template's Meta quality score is tracked daily, so a slide from green to yellow shows up as an alert, not a paused template.
- Opt-out spikesBlocks and “stop” replies are counted per campaign and flagged the moment they climb above your baseline.
- Per-number messaging limitsSee where each number sits on Meta's ladder, 1K → 10K → 100K → Unlimited, and what it takes to climb the next tier.
- A/B template testsSplit an audience across template variants and let read and reply rates, not guesswork, pick the winner.
- Delivered99.2%
- Read91.4%
- Replied24.8%
- Failed0.3%
0 quality flags across 12 templates and 3 numbers
Two store plugins,
and an API for the rest
We would rather name the two integrations that exist than scroll a wall of logos past you. Everything else connects over the REST API and outbound webhooks.
Six chores your team
never has to do again
Writing templates, reading moods, sizing segments and chasing carts quietly eat a week. Six Copilot assistants do them against your live WhatsApp data instead.
Template Genie
Type the goal in plain words. Get three Meta-ready template variants, right category, right variables, right tone, ready to submit in one click.
- Written in 12 languages
- Meta-policy checked
- One-click submit
3 variants · English
- MarketingMeta-ready
Diwali is here, {{1}}! Take 20% off everything till Sunday. Tap below to shop your favourites.
- MarketingMeta-ready
Hi {{1}}, our Diwali Sale is live, flat 20% off sitewide with code DIWALI20. Ends Sunday midnight.
- UtilityMeta-ready
Hi {{1}}, your offer code DIWALI20 is active on order #{{2}} and applies automatically at checkout.
Reply Doctor
Open any chat and Copilot reads the intent and the mood, drafts the reply your best agent would send, and routes it to the right team.
- Intent & sentiment
- Suggested replies
- Auto-assign
where is my order?? its been 5 days
Diagnosis
Smart Segments
Contacts get tagged from what they actually do, orders, clicks, replies, so every broadcast lands on a list that already makes sense.
Aarav Mehta
+91 98201 •••42
Sana Patel
+91 99870 •••18
Kabir Iyer
+91 90040 •••77
Send-time Optimizer
Learns when each audience actually opens WhatsApp and queues your broadcast for the slot with the highest predicted read rate.
- Mon42%
- Tue55%
- Wed48%
- Thu63%
- Fri88%
- Sat71%
- Sun36%
Agent Load Balancer
Live chats spread across whoever is online, weighted by skill and current load, so no agent drowns while another sits idle.
Cart Recovery
Abandoned carts get a timed nudge with the exact items and a pay link: and you see what came back, what's pending and what's gone.
- Recovered62%
- Pending23%
- Lost15%
Nudges at 30 min · 6 h · 24 h with a pay link
Simple, transparent pricing
for teams of all sizes
Plans from ₹1,500/month, with up to 10% off on yearly billing. Every plan includes a 7-day free trial: no hidden fees, and Meta's WhatsApp charges passed through at cost.
StarterEverything you need to launch WhatsApp marketing: broadcasting, retargeting and a shared team inbox.
Get started fast
₹1,500₹1,500 · save 0%
+ GST. Meta message charges billed at cost.
Per message ratesPer-message rates for users in India, effective 1 October 2026. Utility messages are charged even inside the 24-hour customer service window. Rates vary by your customer's country.
- Marketing
- ₹1.09
- Utility
- ₹0.145
- Authentication
- ₹0.145
- ServiceService messages are the free-form replies you send inside the 24-hour customer service window: live chat, chatbot and AI agent replies. Every WhatsApp Business number gets 1,000 free service messages a month (resets on the 1st, unused messages don't carry over); after that each costs ₹0.145 for Indian users. Replies inside the 72-hour window from Click-to-WhatsApp ads stay free.
- ₹0.145
First 1,000 service messages every month are FREE
Features
- Free WhatsApp Business APIGet the official WhatsApp Business API on your number through Chatbox AI, with no setup or procurement fee.
- Free WhatsApp Blue Tick applicationWe apply on your behalf for the verified WhatsApp Business (Blue Tick) badge, subject to Meta approval.
- Run Meta ads with 1,000 FREE ad creditsConnect your Meta Ads Manager to Chatbox AI and get 1,000 free Meta ad credits to launch your first ads from the Chatbox AI ads manager.
- ₹50 FREE conversation creditsA sign-up bonus of ₹50 in WhatsApp conversation credits, usable for broadcasts and for service messages beyond your 1,000 free each month.
- 1,000 FREE service messages every monthReplies you send inside the 24-hour customer service window (live chat, chatbot and AI agent replies) are service messages. Every WhatsApp Business number gets 1,000 free each month; after that each costs ₹0.145 for Indian users (from 1 October 2026).
- Messaging speed: 40 messages/secBroadcasts go out at up to 40 messages per second, about 2,400 a minute.
- 1 owner + 5 FREE agents includedOne account owner plus five agent logins for the shared inbox. Extra agents are ₹750 per agent per month.
- Upload & manage unlimited contactsImport as many contacts as you like; you pay only for the messages you actually send.
- Smart audience segregationFilter and group contacts by tags and attributes to send the right message to the right audience.
- Broadcasting & retargetingSend bulk WhatsApp campaigns and re-engage users based on how they responded to earlier ones.
- Smart campaign managerCreate, launch and monitor broadcast campaigns from a single dashboard.
- Create template messagesBuild and submit WhatsApp message templates (marketing, utility, authentication) for Meta approval.
- Template message APIsTrigger your approved template messages from your own app or backend.
- Live chat dashboardA shared inbox to view and reply to every incoming WhatsApp chat in real time.
- Multi-agent live chatSeveral agents handle WhatsApp chats together from one shared team inbox.
- Agent transfer & manager monitoringReassign chats between agents and let managers monitor live conversations.
- Shared team inboxA single inbox your whole team works from, with chats routed to the right agents.
- Chatbox AI marketplace integrationsConnect ready-made integrations for CRMs, payments and automation tools from the Chatbox AI marketplace.
- Shopify & WooCommerce integrationsSync your store to send order, shipping and abandoned-cart notifications on WhatsApp.
- Up to 10 tags & 5 custom attributesLabel contacts with up to 10 tags and store up to 5 custom data fields.
- Create 2 audience segmentsCombine tags and attributes into audience segments such as "Customers in India", "Customers in USA" or "Hot Leads", then target the whole segment in a broadcast or retargeting campaign in one go. Starter includes 2 segments.
- Up to 1 GB cloud storageUp to 1 GB for the media (images, PDFs and videos) used in your templates and chats.
- Click-to-WhatsApp ads managerCreate and manage the Meta ads that drive chats and sales, Click-to-WhatsApp ads, lead form ads, website-traffic ads and sales ads, right from Chatbox AI.
Add-ons
- AI Chat AgentA WhatsApp AI agent that understands and replies to customers in natural language, with knowledge base Q&A, long-term memory and tool calling. ₹1,350/month includes 1,000 AI messages; more AI messages are charged separately. AI agent replies are service messages, so Meta's ₹0.145 rate applies after your 1,000 free service messages each month.₹1,350/month · charged separately
- Chatbot FlowsKeyword and rule-based chatbot flows with a drag-and-drop builder, and catalogue sharing: the bot sends matching products as photos captioned with name and price. Chatbot replies are service messages, so Meta's ₹0.145 rate applies after your 1,000 free service messages each month.₹2,500/month · charged separately
- Team MembersAdd agent seats (team logins) to your shared inbox beyond the agents included in your plan, at ₹750 per seat per month.₹750/seat · charged separately
GrowthThe most-loved plan for growth marketers: adds scheduling, click tracking and budget analytics for serious retargeting.
Growth Marketer
₹3,200₹3,200 · save 0%
+ GST. Meta message charges billed at cost.
Per message ratesPer-message rates for users in India, effective 1 October 2026. Utility messages are charged even inside the 24-hour customer service window. Rates vary by your customer's country.
- Marketing
- ₹1.09
- Utility
- ₹0.145
- Authentication
- ₹0.145
- ServiceService messages are the free-form replies you send inside the 24-hour customer service window: live chat, chatbot and AI agent replies. Every WhatsApp Business number gets 1,000 free service messages a month (resets on the 1st, unused messages don't carry over); after that each costs ₹0.145 for Indian users. Replies inside the 72-hour window from Click-to-WhatsApp ads stay free.
- ₹0.145
First 1,000 service messages every month are FREE
Features
- All Starter features, plus:
- Up to 100 tags & 20 custom attributesHigher segmentation limits: up to 100 tags and 20 custom attributes.
- Create 10 audience segmentsCombine tags and attributes into audience segments such as "Customers in India", "Customers in USA" or "Hot Leads", then target the whole segment in a broadcast or retargeting campaign in one go. Growth includes 10 segments.
- Campaign schedulerSchedule broadcasts in advance to send automatically at your chosen date and time.
- Campaign click trackingSee exactly which recipients clicked the links or buttons in a campaign.
- Smart agent routingAutomatically assign each incoming chat to the most suitable available agent.
- Campaign budget & analyticsTrack spend, delivery, reads and ROI for every campaign in one view.
- Project APIsDeveloper APIs to manage contacts, campaigns and messaging from your own systems.
- Custom agent rulesSet rules for how chats are auto-assigned and handled across your agents.
- Carousel template click trackingTrack clicks on each card of your carousel template messages.
- CSV campaign schedulerUpload a CSV list and schedule a one-off broadcast to exactly those contacts.
- User access controlControl what each team member can see and do with role-based permissions.
- Automatic failed message retryFailed messages are retried automatically, so more of your campaign gets delivered.
- Add time delay in chatflowAdd natural pauses between automated messages in a chatbot flow.
- Add timeout in chatflowIf a user stops replying mid-flow, the bot takes a fallback action after a set time.
Add-ons
- AI Chat AgentA WhatsApp AI agent that understands and replies to customers in natural language, with knowledge base Q&A, long-term memory and tool calling. ₹1,350/month includes 1,000 AI messages; more AI messages are charged separately. AI agent replies are service messages, so Meta's ₹0.145 rate applies after your 1,000 free service messages each month.₹1,350/month · charged separately
- Chatbot FlowsKeyword and rule-based chatbot flows with a drag-and-drop builder, and catalogue sharing: the bot sends matching products as photos captioned with name and price. Chatbot replies are service messages, so Meta's ₹0.145 rate applies after your 1,000 free service messages each month.₹2,500/month · charged separately
- Team MembersAdd agent seats (team logins) to your shared inbox beyond the agents included in your plan, at ₹750 per seat per month.₹750/seat · charged separately
ProFor expert marketers: an automation, reporting and privacy layer on top of Growth, with number masking, downloadable reports, template TTL and faster sending.
Expert Marketer
₹9,100₹9,100 · save 0%
+ GST. Meta message charges billed at cost.
Per message ratesPer-message rates for users in India, effective 1 October 2026. Utility messages are charged even inside the 24-hour customer service window. Rates vary by your customer's country.
- Marketing
- ₹1.09
- Utility
- ₹0.145
- Authentication
- ₹0.145
- ServiceService messages are the free-form replies you send inside the 24-hour customer service window: live chat, chatbot and AI agent replies. Every WhatsApp Business number gets 1,000 free service messages a month (resets on the 1st, unused messages don't carry over); after that each costs ₹0.145 for Indian users. Replies inside the 72-hour window from Click-to-WhatsApp ads stay free.
- ₹0.145
First 1,000 service messages every month are FREE
Features
- All Growth features, plus:
- Priority supportFaster, prioritised responses from the Chatbox AI support team.
- Higher speed: 250 messages/secRaises broadcast speed from 40 to 250 messages per second, so large campaigns go out much faster.
- 1 owner + 9 agents includedOne account owner plus nine agent logins for the shared inbox. Extra agents are ₹750 per agent per month.
- Number maskingAgents see only the last 4 digits of customer numbers across chats, lists and exports. The owner still sees full numbers.
- 250 tags & 50 attributesRaises segmentation capacity to 250 tags and 50 custom attributes.
- Create 50 audience segmentsCombine tags and attributes into audience segments such as "Customers in India", "Customers in USA" or "Hot Leads", then target the whole segment in a broadcast or retargeting campaign in one go. Pro includes 50 segments.
- Download reportsDownloadable campaign, user, overview and opt-in/opt-out reports for deep campaign analysis.
- Template TTLSet a delivery window on a template. If the user stays offline beyond it, WhatsApp stops trying, so OTPs and reminders never arrive late.
- Turbo onboardingFast-tracked, priority setup help to get your account live quickly.
- 1 webhookA real-time connection that pushes WhatsApp events (messages, statuses) to your own systems as they happen.
- Message duplicate contacts in CSVAllow the same number to appear more than once in a CSV broadcast so it receives the message multiple times.
- Multiple Meta-ad chatflow triggerConnect more than one Click-to-WhatsApp ad to a single chatbot flow.
Add-ons
- AI Chat AgentA WhatsApp AI agent that understands and replies to customers in natural language, with knowledge base Q&A, long-term memory and tool calling. ₹1,350/month includes 1,000 AI messages; more AI messages are charged separately. AI agent replies are service messages, so Meta's ₹0.145 rate applies after your 1,000 free service messages each month.₹1,350/month · charged separately
- Chatbot FlowsKeyword and rule-based chatbot flows with a drag-and-drop builder, and catalogue sharing: the bot sends matching products as photos captioned with name and price. Chatbot replies are service messages, so Meta's ₹0.145 rate applies after your 1,000 free service messages each month.₹2,500/month · charged separately
- Team MembersAdd agent seats (team logins) to your shared inbox beyond the agents included in your plan, at ₹750 per seat per month.₹750/seat · charged separately
ScaleBuilt for enterprise scale (5 lakh+ messages a month): everything in Pro plus a dedicated success team and enterprise-grade security and contracts.
Built for enterprise scale
Tailored to your scale. Meta message charges billed at cost.
Per message ratesPer-message rates for users in India, effective 1 October 2026. Utility messages are charged even inside the 24-hour customer service window. Rates vary by your customer's country.
- Marketing
- Custom
- Utility
- Custom
- Authentication
- Custom
- Service
- Custom
Features
- All Pro features, plus:
- Dedicated 1:1 onboarding & setupA dedicated specialist sets up and configures your account one-on-one.
- Dedicated account managerA named point of contact to help you onboard, optimise campaigns and get the most from the platform.
- Solution architect & success teamA solution architect and success team to design and optimise your WhatsApp setup.
- Custom integrationsBespoke integrations built for your CRM, data warehouse or internal tools.
- SLA-backed priority supportGuaranteed response times backed by a formal service-level agreement.
- SSO & audit logsSingle sign-on plus audit logs for enterprise security and compliance.
- Custom messaging throughputMessaging speed tuned to your volume, beyond the standard tiers.
- Custom contracts & invoicingCustom agreements, billing cycles and invoicing terms for procurement.
Add-ons
- AI Chat AgentA WhatsApp AI agent that understands and replies to customers in natural language, with knowledge base Q&A, long-term memory and tool calling. ₹1,350/month includes 1,000 AI messages; more AI messages are charged separately. AI agent replies are service messages, so Meta's ₹0.145 rate applies after your 1,000 free service messages each month.₹1,350/month · charged separately
- Chatbot FlowsKeyword and rule-based chatbot flows with a drag-and-drop builder, and catalogue sharing: the bot sends matching products as photos captioned with name and price. Chatbot replies are service messages, so Meta's ₹0.145 rate applies after your 1,000 free service messages each month.₹2,500/month · charged separately
- Team MembersAdd agent seats (team logins) to your shared inbox beyond the agents included in your plan, at ₹750 per seat per month.₹750/seat · charged separately
- 7-day free trial
- No credit card · Cancel anytime
- Prices exclude GST
Questions,
answered.
Still stuck? Talk to a human
Our onboarding team replies in minutes: on WhatsApp, of course.
Contact supportIt's Meta's official platform for medium and large businesses to message customers on WhatsApp at scale. Unlike the WhatsApp Business app, it supports multiple agents, automation, chatbots, broadcasts and integrations. Chatbox AI is built on the official WhatsApp Cloud API.
Your next 10,000 customers are already on WhatsApp.
Broadcast, automate, sell and support on the official WhatsApp Cloud API. Go live in under 2 minutes.
- 7-day free trial
- No credit card
- Cancel anytime