Multi-Language

Speak your customer's language on WhatsApp.

Connect with customers in 50+ languages. Auto-translate incoming chats for your agents, send localised broadcasts and manage regional templates, from one workspace.

  • No credit card needed
  • Setup in 5 mins
  • Official WhatsApp API
WhatsApp support chat translating messages between English and Spanish, surrounded by flags of supported languages

Trusted by 210,000+ businesses across 68+ countries

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  • Bajaj Finance logo
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Why Chatbox AI

Why businesses choose Chatbox AI for Multi-Language Support

Wider reach

Serve customers in Tier-2 and Tier-3 cities and abroad in the language they're most comfortable with.

Any agent, any language

Auto-translation lets your existing team support customers in languages they don't speak.

Better conversions

Offers in a customer's own language feel personal and get more replies.

Capabilities

Powerful capabilities to scale on WhatsApp

Everything you need to automate conversations and drive conversions.

Agents read in their language

Auto-translation

Incoming WhatsApp messages are automatically translated for your support team, and replies can be translated back to the customer's language before sending.

  • Two-way translation in the inbox
  • Original text always visible
  • Works alongside quick replies
Incoming WhatsApp message automatically translated for a support agent

One campaign, many languages

Localised broadcasts

Send the same offer in each customer's preferred language, chosen automatically from their contact attribute, so a Diwali sale reaches Hindi, Tamil and English speakers correctly.

  • Language stored per contact
  • Automatic version selection
  • Per-language performance reports
Localised WhatsApp broadcast sent in the customer's preferred language

Approved in every language

Regional templates

Create language variants of each WhatsApp template and manage their Meta approval status side by side, so every region has an approved message ready to go.

  • Language variants per template
  • Approval status per language
  • Consistent buttons and variables
Regional WhatsApp template variants managed across multiple languages
Use cases

How teams use Multi-Language Support

Pan-India retail

Promote offers in Hindi, Marathi, Tamil, Bengali and more.

EdTech counselling

Answer parents and students in their regional language.

Travel and hospitality

Support international guests in their own language.

Financial services

Explain EMIs and policies clearly in the customer's language.

FAQ

Questions about Multi-Language Support

Got questions about Multi-Language Support? We've got answers.

Chatbox AI supports 50+ languages across the chatbot, inbox translation and templates, including Hindi and major regional Indian languages as well as international languages such as Spanish, Arabic and French.

How many languages does Chatbox AI support? Chatbox AI supports 50+ languages across the chatbot, inbox translation and templates, including Hindi and major regional Indian languages as well as international languages such as Spanish, Arabic and French.

Can the WhatsApp chatbot reply in Hindi? Yes. You can build chatbot flows in Hindi or Hinglish, and AI intent detection understands mixed-language messages. Customers can also switch language from a menu at any time.

Does WhatsApp allow templates in regional languages? Yes. Meta supports templates in many languages, and each language version is reviewed separately. Chatbox AI groups the versions together so you can track approval for each one.

Which plan includes multi-language support? Multi-language support is included in the Growth plan (₹2,999/month) and the custom Scale plan. You can try it free for 7 days with no credit card.

Is the auto-translation visible to the customer? No. Customers simply receive a reply in their own language. Agents see both the original message and the translation inside the inbox.

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Start growing today

Your next 10,000 customers are already on WhatsApp.

Broadcast, automate, sell and support on the official WhatsApp Cloud API. Join 210,000+ businesses getting up to 98% open rates, and go live in under 2 minutes.

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  • No credit card
  • Cancel anytime