1-click Shopify checkout, right inside WhatsApp
Provide a seamless checkout experience on WhatsApp for your Shopify store. Shoppers browse your catalogue, build a cart and pay with UPI or cards without ever leaving the chat.
- No credit card needed
- Setup in 5 mins
- Official WhatsApp API
Trusted by 210,000+ businesses across 68+ countries
Why businesses choose Chatbox AI for
Shopify Checkouts
No app-switching
Shoppers never leave WhatsApp, so there's no slow mobile site or long form between intent and payment.
Checkout in one tap
Skip the lengthy checkout page, customers pay instantly with UPI or cards.
More completed orders
Less checkout friction means more successful orders, the owner reports up to a 40% increase.
Powerful capabilities
to scale on WhatsApp
Everything you need to automate conversations and drive conversions.
Browse and add to cart in chat
Native WhatsApp cart
Allow users to browse your catalogue and build their cart natively inside WhatsApp. Your Shopify products, prices and images stay in sync, so what customers see in chat always matches your store.
- Shopify catalogue synced to WhatsApp
- Multi-product messages and collections
- Cart saved in the conversation
Pay with UPI or cards
1-click checkout
Bypass the lengthy Shopify checkout page. Customers confirm their address and pay instantly with UPI or cards, and the order is created in Shopify with the right line items and customer details.
- UPI and card payments
- Order created in Shopify automatically
- Instant WhatsApp order confirmation
Measure every order
Higher conversions
Reduce checkout friction and see up to a 40% increase in successful orders. Track carts created, checkouts started and orders paid from WhatsApp in Chatbox AI analytics.
- Cart-to-order funnel reporting
- Revenue attributed to WhatsApp
- Pair with click-to-WhatsApp ads
Set up Shopify Checkouts
in minutes
- 1
Connect WhatsApp and Shopify
Connect your number to the official WhatsApp Business API, then link your Shopify store under Integrations.
- 2
Sync your catalogue
Import your Shopify products to your WhatsApp catalogue so prices and images stay in sync.
- 3
Enable WhatsApp checkout
Turn on the native cart and choose the payment options (UPI, cards) customers can use.
- 4
Drive traffic to chat
Share your catalogue in broadcasts, chatbot flows and click-to-WhatsApp ads, then track orders in analytics.
How teams use
Shopify Checkouts
Broadcast-to-buy
Send a new collection broadcast and let customers buy from the message.
Click-to-WhatsApp ads
Land ad clicks in a chat that ends in checkout, not a bounce.
Festive sales
Handle high-intent sale traffic without a slow mobile site.
Reorders
Let repeat customers reorder favourites in a few taps.
Guided selling
Use a chatbot to recommend products, then check out in chat.
Social sellers
Move from manual chat orders to a real Shopify-backed checkout.
Questions about
Shopify Checkouts
Got questions about Shopify Checkouts? We've got answers.
It lets customers complete a Shopify purchase without leaving WhatsApp. Chatbox AI shows your synced catalogue in the chat, customers add products to a native WhatsApp cart and pay with UPI or cards, and the order is created in your Shopify store automatically.
What is WhatsApp checkout for Shopify? It lets customers complete a Shopify purchase without leaving WhatsApp. Chatbox AI shows your synced catalogue in the chat, customers add products to a native WhatsApp cart and pay with UPI or cards, and the order is created in your Shopify store automatically.
Which payment methods are supported? Customers can pay with UPI or cards from the WhatsApp checkout. You can also combine it with the Razorpay integration to send payment links and instant receipts.
Will orders appear in my Shopify admin? Yes. Orders placed through WhatsApp checkout are created in Shopify with line items and customer details, so fulfilment, inventory and reporting keep working as usual.
How is this different from the Shopify integration? The Shopify integration automates messages around your website checkout: cart recovery, COD confirmation and order updates. Shopify checkouts let customers shop and pay entirely inside WhatsApp. Most stores use both together.
Does it work with click-to-WhatsApp ads? Yes. Ad clicks open a WhatsApp chat where your bot or agent can share products and take the customer to checkout in the same conversation, instead of sending them to a slower landing page.
Which plan includes WhatsApp checkout? Catalogue, cart and order tracking, payment link sharing and click-to-WhatsApp ads are included from the Growth plan (₹2,999/month) upwards, with a 7-day free trial.
Keep exploring
Your next 10,000 customers are already on WhatsApp.
Broadcast, automate, sell and support on the official WhatsApp Cloud API. Join 210,000+ businesses getting up to 98% open rates, and go live in under 2 minutes.
- 7-day free trial
- No credit card
- Cancel anytime