Resources

Everything you need to grow on WhatsApp

Guides, templates, videos, API docs and mobile apps to help you set up Chatbox AI, run better campaigns and support customers faster, whether it's your first broadcast or your thousandth.

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  • Official WhatsApp API
FAQ

Frequently asked questions

Start with the Help Center's getting-started guides to connect your number in under 2 minutes and send your first template. Then read the Learn section for key concepts like templates, conversation categories and messaging limits, and follow the tutorials to build your first chatbot.

Where do I start if I'm new to the WhatsApp Business API? Start with the Help Center's getting-started guides to connect your number in under 2 minutes and send your first template. Then read the Learn section for key concepts like templates, conversation categories and messaging limits, and follow the tutorials to build your first chatbot.

Are Chatbox AI resources free? Yes. The Help Center, tutorials, YouTube videos, Template Library, blog, case studies and Learn articles are all free to use. You can try everything they describe inside the 7-day free trial without a credit card.

Where can developers find API documentation? The Developer APIs page covers the Chatbox AI REST API and webhooks, sending template and session messages, managing contacts and receiving real-time delivery and inbound-message events, built on the official WhatsApp Business Cloud API.

Is there a mobile app for Chatbox AI? Yes. Chatbox AI has Android and iOS apps so your team can reply to customers, assign chats, add notes and check analytics from their phones, in sync with the web dashboard.

Where can I find ready-made WhatsApp message templates? The Template Library has marketing, utility and authentication templates, festive offers, cart recovery, order updates, OTPs and more, written to Meta's guidelines so they're easier to get approved.

How do I get help if I can't find an answer? Contact the Chatbox AI team through the contact page or by email. Growth plans include priority email and chat support, and Scale plans include 24/7 phone support with a dedicated account manager.

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