Android App

Your WhatsApp inbox, in your pocket

Manage your WhatsApp business on the go. Reply to customers, assign chats, add internal notes and watch campaign results from the Chatbox AI app for Android.

  • No credit card needed
  • Setup in 5 mins
  • Official WhatsApp API
Chatbox AI mobile inbox on an Android phone showing WhatsApp conversations

Trusted by 210,000+ businesses across 68+ countries

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  • Bajaj Finance logo
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Why Chatbox AI

Why businesses choose Chatbox AI for Android App

Never miss a lead

Instant push notifications for new messages and assigned chats.

Same shared inbox

Conversations, assignments and notes stay in sync with the web dashboard.

Faster replies

Answer from anywhere with quick replies instead of waiting to get back to a desk.

Capabilities

Powerful capabilities to scale on WhatsApp

Everything you need to automate conversations and drive conversions.

Everything the desktop inbox does.

Mobile inbox

Reply to customer queries, assign chats to teammates and add internal notes directly from your phone. Conversation history, tags and contact details sync in real time with the web dashboard.

  • Reply with text, media and quick replies
  • Assign or reassign conversations
  • Private internal notes
  • Full conversation history
Internal notes on a WhatsApp conversation in the Chatbox AI inbox

Alerts that matter, instantly.

Push notifications

Get instant alerts for new messages, chats assigned to you and important customer replies, so response times stay low even when your team is on the move.

  • New message alerts
  • Assignment notifications
  • Replies on open conversations
Conversation routing and assignment rules in Chatbox AI

Know how the day is going.

Analytics on the go

Track team performance, message volumes and campaign results on a mobile-optimised dashboard, useful for owners and team leads away from the office.

  • Delivery and read rates
  • Agent response times
  • Campaign performance
Chatbox AI reports showing message and campaign analytics
Use cases

How teams use Android App

Retail and D2C owners

Answer product questions and confirm COD orders between store visits.

Field and delivery teams

Share delivery updates and handle address questions on the road.

Real estate agents

Respond to property enquiries while you're at site visits.

After-hours support

Keep an eye on urgent chats outside office hours.

FAQ

Questions about Android App

Got questions about Android App? We've got answers.

The app is included with your Chatbox AI subscription at no extra cost. Sign in with the same account you use on the web dashboard, including during the 7-day free trial.

Is the Chatbox AI Android app free? The app is included with your Chatbox AI subscription at no extra cost. Sign in with the same account you use on the web dashboard, including during the 7-day free trial.

Can multiple agents use the app on the same WhatsApp number? Yes. Unlike the WhatsApp Business app, Chatbox AI runs on the WhatsApp Business API, so every agent signs in with their own login and works in the same shared inbox. The number of seats depends on your plan.

Do chats sync between the app and the web dashboard? Yes. Conversations, assignments, tags and notes sync in real time, so you can start a conversation on your laptop and continue it on your phone.

Can I send broadcasts from the Android app? The mobile app focuses on conversations, notifications and analytics. Create and schedule broadcast campaigns, chatbots and automations from the web dashboard.

Is my data secure on the mobile app? Yes. The app uses the same authenticated, encrypted connection as the web dashboard, and each agent has their own login, so access can be removed instantly when someone leaves the team.

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Start growing today

Your next 10,000 customers are already on WhatsApp.

Broadcast, automate, sell and support on the official WhatsApp Cloud API. Join 210,000+ businesses getting up to 98% open rates, and go live in under 2 minutes.

  • 7-day free trial
  • No credit card
  • Cancel anytime