iOS App

Run your WhatsApp business from your iPhone

Manage your WhatsApp business on the go with the Chatbox AI app for iPhone: reply to customers, assign chats, add internal notes and check SLAs and campaign results anytime.

  • No credit card needed
  • Setup in 5 mins
  • Official WhatsApp API
Chatbox AI WhatsApp conversation view on an iPhone screen

Trusted by 210,000+ businesses across 68+ countries

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  • Bajaj Finance logo
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Why Chatbox AI

Why businesses choose Chatbox AI for iOS App

Custom push alerts

Choose which messages and assignments notify you so the important ones stand out.

Real-time sync

Everything you do on your iPhone shows instantly on the web dashboard and for teammates.

SLAs at a glance

Check team response times and broadcast results wherever you are.

Capabilities

Powerful capabilities to scale on WhatsApp

Everything you need to automate conversations and drive conversions.

Reply, assign, note, from your iPhone.

Mobile inbox

Reply to customer queries, assign chats and add internal notes directly from your iPhone. The whole team works on the same WhatsApp number with separate logins.

  • Shared inbox on one WhatsApp number
  • Assign and reassign chats
  • Internal notes and tags
  • Media and document replies
Chatbox AI team inbox listing customer WhatsApp chats

Never miss an important message.

Push notifications

Instant, customisable push alerts for new messages and chats assigned to you, so no lead or complaint sits unanswered.

  • New message and assignment alerts
  • Customisable notification settings
  • Jump straight into the conversation
Quick reply suggestions for answering a WhatsApp message

Performance, anytime.

Analytics dashboard

Track broadcast performance and team SLAs anytime, anywhere: delivery and read rates, response times and conversation volumes.

  • Broadcast delivery and read rates
  • Team response-time SLAs
  • Conversation volume trends
Broadcast analytics with delivered, read and replied counts
Use cases

How teams use iOS App

Founders and managers

Keep an eye on key accounts and team SLAs while travelling.

Appointment businesses

Confirm and reschedule bookings for salons, clinics and consultants from your phone.

Travel teams

Answer itinerary questions for travellers across time zones.

FAQ

Questions about iOS App

Got questions about iOS App? We've got answers.

No. The iOS app is included with every Chatbox AI plan. Sign in with your existing account, including during the 7-day free trial.

Does the Chatbox AI iOS app cost extra? No. The iOS app is included with every Chatbox AI plan. Sign in with your existing account, including during the 7-day free trial.

Can I use the iOS app and the WhatsApp Business app together? No. A number connected to the WhatsApp Business API through Chatbox AI can't also be active on the WhatsApp Business app. Use the Chatbox AI apps and web dashboard to manage conversations instead.

Can my whole team use the iPhone app? Yes. Each agent signs in with their own login and works in the same shared inbox. The number of agent seats depends on your plan: 2 on Starter, 10 on Growth and unlimited on Scale.

Can I customise notifications? Yes. Choose which events send push alerts, for example new messages or chats assigned to you, so you're notified about what matters without noise.

Where do I create broadcasts and chatbots? Build broadcasts, templates, chatbots and automations from the web dashboard. The iOS app focuses on conversations, alerts and analytics on the go.

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Start growing today

Your next 10,000 customers are already on WhatsApp.

Broadcast, automate, sell and support on the official WhatsApp Cloud API. Join 210,000+ businesses getting up to 98% open rates, and go live in under 2 minutes.

  • 7-day free trial
  • No credit card
  • Cancel anytime