Utility template · Education & EdTech

Course Enrolment Confirmation WhatsApp template

Welcomes a new student after enrolment with course name, start date and login details link.

  • 4 variables
  • Utility category
  • Free to copy
CAChatbox AI DemoBusiness account

TODAY

Welcome aboard!

Hi Ishaan, you are now enrolled in JEE Main Crash Course 2027. Your first class starts on Monday, 6 Oct at 6:00 PM. You can find your timetable, study material and login details in your student dashboard.

Reply to this message for help

10:24 am

  • Open dashboard
Preview of the WhatsApp template as a customer would see it.

Template text

Utility

Paste this into the template builder. Keep the variable numbers in order.

HEADER: Welcome aboard!

BODY:
Hi {{1}}, you are now enrolled in *{{2}}*.

Your first class starts on {{3}} at {{4}}. You can find your timetable, study material and login details in your student dashboard.

FOOTER: Reply to this message for help

BUTTONS:
- [URL] Open dashboard

Variables

Map each placeholder to a contact or order field. Samples are what you submit to Meta.

Variables used in the Course Enrolment Confirmation template
VariableWhat it holdsSample value
{{1}}Student first nameIshaan
{{2}}Course nameJEE Main Crash Course 2027
{{3}}Start dateMonday, 6 Oct
{{4}}Class time6:00 PM

Buttons

  • Open dashboard · Visit website

Tips for approval and performance

  • 1

    Send it within minutes of payment, it doubles as a receipt and reduces 'did my payment go through' calls.

  • 2

    Do not include referral offers here; send those later as a separate Marketing template.

  • 3

    For minors, also send a copy to the parent's number that was captured at enrolment.

Meta template category

Why this is a Utility template

Updates about a transaction or account the customer already has with you: orders, payments, appointments, bookings. Must contain no promotional content, or Meta will re-categorise it as Marketing.

Typical utility use cases: Order and shipping updates, payment receipts, reminders.

Meta can re-categorise a template during review if the content does not match. Learn how categories work in our guide to WhatsApp template messages and how each category is billed in WhatsApp conversation pricing.

Step by step

How to submit this template for Meta approval

Five steps from copy-paste to your first send.

  1. 1

    Open the template manager

    In Chatbox AI (or WhatsApp Manager), go to Message Templates and click Create template.

  2. 2

    Choose the Utility category

    Select Utility, give the template a lowercase name such as enrollment_confirmation and choose the language (for example English).

  3. 3

    Add the header, body and footer

    Paste the body text, set the text header and the footer. Replace brand details with your own and keep variables in {{1}}, {{2}} format.

  4. 4

    Add sample values and buttons

    Enter a realistic sample for each of the 4 variables and add the 1 button. Meta uses the samples to review the template.

  5. 5

    Submit for review and send

    Submit the template to Meta. Once it shows Approved, send it via a broadcast, an automation, an integration trigger or the API.

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FAQ

Frequently asked questions

A course enrolment confirmation should welcome the student by name, confirm the course, give the first class date and time, and link to the student dashboard. Keep it transactional so it is approved as Utility. Chatbox AI can send it automatically after payment and copy parents on the same message for younger learners.

What should a course enrolment confirmation on WhatsApp say? A course enrolment confirmation should welcome the student by name, confirm the course, give the first class date and time, and link to the student dashboard. Keep it transactional so it is approved as Utility. Chatbox AI can send it automatically after payment and copy parents on the same message for younger learners.

Is the course enrolment confirmation template a Marketing or Utility template? It is a Utility template. Updates about a transaction or account the customer already has with you: orders, payments, appointments, bookings. Must contain no promotional content, or Meta will re-categorise it as Marketing. Choosing the correct category helps the template get approved quickly and billed at the right rate.

Can I edit this template before submitting it? Yes. Change the wording, brand name, buttons and footer to match your business. Keep variables in {{1}}, {{2}} order, avoid placing a variable at the very start or end of the body, and provide a realistic sample value for each one when you submit.

How do I send this template to many customers at once? After Meta approves it, upload or sync your contacts in Chatbox AI, map each variable to a contact field such as first name or order ID, and send it as a broadcast or trigger it automatically from an integration, webhook or the REST API.

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