Utility template · Education & EdTech

Live Class Reminder WhatsApp template

Reminds students about an upcoming live class with topic, time and a join link.

  • 4 variables
  • Utility category
  • Free to copy
CAChatbox AI DemoBusiness account

TODAY

Class starts soon

Hi Sneha, your live class on Organic Chemistry: Isomerism with Mr. Verma starts at 7:00 PM today. Please join 5 minutes early and keep your notebook ready.

10:24 am

  • Join class
  • I can't attend
Preview of the WhatsApp template as a customer would see it.

Template text

Utility

Paste this into the template builder. Keep the variable numbers in order.

HEADER: Class starts soon

BODY:
Hi {{1}}, your live class on *{{2}}* with {{3}} starts at *{{4}}* today.

Please join 5 minutes early and keep your notebook ready.

BUTTONS:
- [URL] Join class
- [QUICK_REPLY] I can't attend

Variables

Map each placeholder to a contact or order field. Samples are what you submit to Meta.

Variables used in the Live Class Reminder template
VariableWhat it holdsSample value
{{1}}Student first nameSneha
{{2}}TopicOrganic Chemistry: Isomerism
{{3}}Teacher nameMr. Verma
{{4}}Class time7:00 PM

Buttons

  • Join class · Visit website
  • I can't attend · Quick reply

Tips for approval and performance

  • 1

    Send it 30–60 minutes before class; a second nudge at start time helps late joiners.

  • 2

    Use a dynamic URL button so each student gets a personal join link that tracks attendance.

  • 3

    Route 'I can't attend' replies to a recording-share flow instead of a human agent.

Meta template category

Why this is a Utility template

Updates about a transaction or account the customer already has with you: orders, payments, appointments, bookings. Must contain no promotional content, or Meta will re-categorise it as Marketing.

Typical utility use cases: Order and shipping updates, payment receipts, reminders.

Meta can re-categorise a template during review if the content does not match. Learn how categories work in our guide to WhatsApp template messages and how each category is billed in WhatsApp conversation pricing.

Step by step

How to submit this template for Meta approval

Five steps from copy-paste to your first send.

  1. 1

    Open the template manager

    In Chatbox AI (or WhatsApp Manager), go to Message Templates and click Create template.

  2. 2

    Choose the Utility category

    Select Utility, give the template a lowercase name such as live_class_reminder and choose the language (for example English).

  3. 3

    Add the header, body and footer

    Paste the body text, set the text header. Replace brand details with your own and keep variables in {{1}}, {{2}} format.

  4. 4

    Add sample values and buttons

    Enter a realistic sample for each of the 4 variables and add the 2 buttons. Meta uses the samples to review the template.

  5. 5

    Submit for review and send

    Submit the template to Meta. Once it shows Approved, send it via a broadcast, an automation, an integration trigger or the API.

Use this template in Chatbox AI

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FAQ

Frequently asked questions

Create a Utility template with the student's name, class topic, teacher and start time, plus a 'Join class' URL button, then schedule it 30 to 60 minutes before each session. Chatbox AI can pull the timetable from your LMS or a spreadsheet and send each reminder automatically with personalised join links.

How do I send class reminders on WhatsApp? Create a Utility template with the student's name, class topic, teacher and start time, plus a 'Join class' URL button, then schedule it 30 to 60 minutes before each session. Chatbox AI can pull the timetable from your LMS or a spreadsheet and send each reminder automatically with personalised join links.

Is the live class reminder template a Marketing or Utility template? It is a Utility template. Updates about a transaction or account the customer already has with you: orders, payments, appointments, bookings. Must contain no promotional content, or Meta will re-categorise it as Marketing. Choosing the correct category helps the template get approved quickly and billed at the right rate.

Can I edit this template before submitting it? Yes. Change the wording, brand name, buttons and footer to match your business. Keep variables in {{1}}, {{2}} order, avoid placing a variable at the very start or end of the body, and provide a realistic sample value for each one when you submit.

How do I send this template to many customers at once? After Meta approves it, upload or sync your contacts in Chatbox AI, map each variable to a contact field such as first name or order ID, and send it as a broadcast or trigger it automatically from an integration, webhook or the REST API.

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