Utility template · Events & Webinars

Event / Webinar Reminder WhatsApp template

Reminds registrants shortly before the event starts with the join link.

  • 4 variables
  • Utility category
  • Free to copy
CAChatbox AI DemoBusiness account

TODAY

Starting in 1 hour

Hi Gaurav, WhatsApp Commerce Masterclass starts in 1 hour at 4:00 PM IST. Speakers: Nidhi Jain and Arun Pillai Join a few minutes early to get the best seat and ask your questions live.

10:24 am

  • Join now
Preview of the WhatsApp template as a customer would see it.

Template text

Utility

Paste this into the template builder. Keep the variable numbers in order.

HEADER: Starting in 1 hour

BODY:
Hi {{1}}, *{{2}}* starts in 1 hour at {{3}}.

Speakers: {{4}}

Join a few minutes early to get the best seat and ask your questions live.

BUTTONS:
- [URL] Join now

Variables

Map each placeholder to a contact or order field. Samples are what you submit to Meta.

Variables used in the Event / Webinar Reminder template
VariableWhat it holdsSample value
{{1}}Attendee first nameGaurav
{{2}}Event nameWhatsApp Commerce Masterclass
{{3}}Start time4:00 PM IST
{{4}}Speaker namesNidhi Jain and Arun Pillai

Buttons

  • Join now · Visit website

Tips for approval and performance

  • 1

    Send at 24 hours and 1 hour before start; a 'we're live' nudge helps too.

  • 2

    Use a personalised join URL so you can track who actually attended.

  • 3

    Follow up with the recording for no-shows in a separate Utility template.

Meta template category

Why this is a Utility template

Updates about a transaction or account the customer already has with you: orders, payments, appointments, bookings. Must contain no promotional content, or Meta will re-categorise it as Marketing.

Typical utility use cases: Order and shipping updates, payment receipts, reminders.

Meta can re-categorise a template during review if the content does not match. Learn how categories work in our guide to WhatsApp template messages and how each category is billed in WhatsApp conversation pricing.

Step by step

How to submit this template for Meta approval

Five steps from copy-paste to your first send.

  1. 1

    Open the template manager

    In Chatbox AI (or WhatsApp Manager), go to Message Templates and click Create template.

  2. 2

    Choose the Utility category

    Select Utility, give the template a lowercase name such as event_reminder and choose the language (for example English).

  3. 3

    Add the header, body and footer

    Paste the body text, set the text header. Replace brand details with your own and keep variables in {{1}}, {{2}} format.

  4. 4

    Add sample values and buttons

    Enter a realistic sample for each of the 4 variables and add the 1 button. Meta uses the samples to review the template.

  5. 5

    Submit for review and send

    Submit the template to Meta. Once it shows Approved, send it via a broadcast, an automation, an integration trigger or the API.

Use this template in Chatbox AI

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FAQ

Frequently asked questions

Create a Utility template with the event name, start time, speakers and a personalised 'Join now' link, and send it 24 hours and 1 hour before the start. Chatbox AI schedules both reminders automatically for every registrant and can send the recording to no-shows afterwards.

How do I send webinar reminders on WhatsApp? Create a Utility template with the event name, start time, speakers and a personalised 'Join now' link, and send it 24 hours and 1 hour before the start. Chatbox AI schedules both reminders automatically for every registrant and can send the recording to no-shows afterwards.

Is the event / webinar reminder template a Marketing or Utility template? It is a Utility template. Updates about a transaction or account the customer already has with you: orders, payments, appointments, bookings. Must contain no promotional content, or Meta will re-categorise it as Marketing. Choosing the correct category helps the template get approved quickly and billed at the right rate.

Can I edit this template before submitting it? Yes. Change the wording, brand name, buttons and footer to match your business. Keep variables in {{1}}, {{2}} order, avoid placing a variable at the very start or end of the body, and provide a realistic sample value for each one when you submit.

How do I send this template to many customers at once? After Meta approves it, upload or sync your contacts in Chatbox AI, map each variable to a contact field such as first name or order ID, and send it as a broadcast or trigger it automatically from an integration, webhook or the REST API.

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