Table Reservation Confirmation WhatsApp template
Confirms a table booking with date, time and party size.
- 5 variables
- Utility category
- Free to copy
TODAY
Table reserved
Hi Rakesh, your table for 4 guests at The Spice Route is confirmed for Sat, 11 Oct at 8:30 PM. We'll hold the table for 15 minutes past the booking time.
Reply to modify your booking
10:24 am
- Modify booking
- Cancel booking
- Get directions
Template text
UtilityPaste this into the template builder. Keep the variable numbers in order.
HEADER: Table reserved
BODY:
Hi {{1}}, your table for *{{2}} guests* at {{3}} is confirmed for *{{4}}* at {{5}}.
We'll hold the table for 15 minutes past the booking time.
FOOTER: Reply to modify your booking
BUTTONS:
- [QUICK_REPLY] Modify booking
- [QUICK_REPLY] Cancel booking
- [URL] Get directionsVariables
Map each placeholder to a contact or order field. Samples are what you submit to Meta.
| Variable | What it holds | Sample value |
|---|---|---|
| {{1}} | Guest first name | Rakesh |
| {{2}} | Party size | 4 |
| {{3}} | Restaurant name | The Spice Route |
| {{4}} | Date | Sat, 11 Oct |
| {{5}} | Time | 8:30 PM |
Buttons
- Modify booking · Quick reply
- Cancel booking · Quick reply
- Get directions · Visit website
Tips for approval and performance
- 1
State your hold policy clearly, it reduces disputes on busy nights.
- 2
Easy cancel buttons free up tables you can re-sell to walk-ins.
- 3
Keep menu promotions out of the confirmation to stay in the Utility category.
Meta template category
Why this is a Utility template
Updates about a transaction or account the customer already has with you: orders, payments, appointments, bookings. Must contain no promotional content, or Meta will re-categorise it as Marketing.
Typical utility use cases: Order and shipping updates, payment receipts, reminders.
Meta can re-categorise a template during review if the content does not match. Learn how categories work in our guide to WhatsApp template messages and how each category is billed in WhatsApp conversation pricing.
How to submit this template
for Meta approval
Five steps from copy-paste to your first send.
- 1
Open the template manager
In Chatbox AI (or WhatsApp Manager), go to Message Templates and click Create template.
- 2
Choose the Utility category
Select Utility, give the template a lowercase name such as table_reservation_confirmation and choose the language (for example English).
- 3
Add the header, body and footer
Paste the body text, set the text header and the footer. Replace brand details with your own and keep variables in {{1}}, {{2}} format.
- 4
Add sample values and buttons
Enter a realistic sample for each of the 5 variables and add the 3 buttons. Meta uses the samples to review the template.
- 5
Submit for review and send
Submit the template to Meta. Once it shows Approved, send it via a broadcast, an automation, an integration trigger or the API.
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Related templates
Frequently asked
questions
It should confirm the guest's name, party size, date and time, state how long the table will be held, and offer buttons to modify, cancel or get directions. It is a Utility template. Chatbox AI sends it from your reservation system and lets staff handle modifications in one shared inbox.
What should a restaurant reservation confirmation on WhatsApp say? It should confirm the guest's name, party size, date and time, state how long the table will be held, and offer buttons to modify, cancel or get directions. It is a Utility template. Chatbox AI sends it from your reservation system and lets staff handle modifications in one shared inbox.
Is the table reservation confirmation template a Marketing or Utility template? It is a Utility template. Updates about a transaction or account the customer already has with you: orders, payments, appointments, bookings. Must contain no promotional content, or Meta will re-categorise it as Marketing. Choosing the correct category helps the template get approved quickly and billed at the right rate.
Can I edit this template before submitting it? Yes. Change the wording, brand name, buttons and footer to match your business. Keep variables in {{1}}, {{2}} order, avoid placing a variable at the very start or end of the body, and provide a realistic sample value for each one when you submit.
How do I send this template to many customers at once? After Meta approves it, upload or sync your contacts in Chatbox AI, map each variable to a contact field such as first name or order ID, and send it as a broadcast or trigger it automatically from an integration, webhook or the REST API.

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