Property Enquiry Follow-up WhatsApp template
Follows up on a portal or ad enquiry with the brochure and an invitation to visit.
- 5 variables
- Marketing category
- Free to copy
TODAY
Hi Sunita, thank you for your interest in Skyline Towers in Whitefield, Bengaluru. We've attached the brochure with floor plans and amenities. 2 & 3 BHK homes start at ₹89 lakh (all inclusive). Would you like to schedule a site visit this weekend?
Reply STOP to unsubscribe
10:24 am
- Book site visit
- Send price list
- Stop promotions
Template text
MarketingPaste this into the template builder. Keep the variable numbers in order.
HEADER: [DOCUMENT] Project brochure PDF
BODY:
Hi {{1}}, thank you for your interest in *{{2}}* in {{3}}.
We've attached the brochure with floor plans and amenities. {{4}} homes start at {{5}} (all inclusive). Would you like to schedule a site visit this weekend?
FOOTER: Reply STOP to unsubscribe
BUTTONS:
- [QUICK_REPLY] Book site visit
- [QUICK_REPLY] Send price list
- [QUICK_REPLY] Stop promotionsVariables
Map each placeholder to a contact or order field. Samples are what you submit to Meta.
| Variable | What it holds | Sample value |
|---|---|---|
| {{1}} | Lead first name | Sunita |
| {{2}} | Project name | Skyline Towers |
| {{3}} | Location | Whitefield, Bengaluru |
| {{4}} | Configuration | 2 & 3 BHK |
| {{5}} | Starting price | ₹89 lakh |
Buttons
- Book site visit · Quick reply
- Send price list · Quick reply
- Stop promotions · Quick reply
Tips for approval and performance
- 1
Reply within 5 minutes of the enquiry, response speed is the biggest lever in real-estate conversion.
- 2
Include RERA number in the brochure and ensure prices shown are accurate and all-inclusive where stated.
- 3
Quick replies let the bot qualify the lead before handing over to a sales agent.
Meta template category
Why this is a Marketing template
Promotions, offers, product announcements, cart reminders and re-engagement. Needs prior opt-in and is the highest-priced category, so it should always carry an easy opt-out.
Typical marketing use cases: Sales, new launches, abandoned carts, event invitations.
Meta can re-categorise a template during review if the content does not match. Learn how categories work in our guide to WhatsApp template messages and how each category is billed in WhatsApp conversation pricing.
How to submit this template
for Meta approval
Five steps from copy-paste to your first send.
- 1
Open the template manager
In Chatbox AI (or WhatsApp Manager), go to Message Templates and click Create template.
- 2
Choose the Marketing category
Select Marketing, give the template a lowercase name such as property_enquiry_follow_up and choose the language (for example English).
- 3
Add the header, body and footer
Paste the body text, set the document header and the footer. Replace brand details with your own and keep variables in {{1}}, {{2}} format.
- 4
Add sample values and buttons
Enter a realistic sample for each of the 5 variables and add the 3 buttons. Meta uses the samples to review the template.
- 5
Submit for review and send
Submit the template to Meta. Once it shows Approved, send it via a broadcast, an automation, an integration trigger or the API.
7-day free trial · Plans from ₹999/month · Official WhatsApp Business API
Related templates
Frequently asked
questions
Send a Marketing template within minutes of the enquiry with the project brochure as a PDF header, the location, configurations and starting price, and quick replies to book a visit or get the price list. Chatbox AI captures leads from ads and portals, sends the follow-up instantly and routes interested buyers to sales.
How do I follow up on property enquiries with WhatsApp? Send a Marketing template within minutes of the enquiry with the project brochure as a PDF header, the location, configurations and starting price, and quick replies to book a visit or get the price list. Chatbox AI captures leads from ads and portals, sends the follow-up instantly and routes interested buyers to sales.
Is the property enquiry follow-up template a Marketing or Utility template? It is a Marketing template. Promotions, offers, product announcements, cart reminders and re-engagement. Needs prior opt-in and is the highest-priced category, so it should always carry an easy opt-out. Choosing the correct category helps the template get approved quickly and billed at the right rate.
Can I edit this template before submitting it? Yes. Change the wording, brand name, buttons and footer to match your business. Keep variables in {{1}}, {{2}} order, avoid placing a variable at the very start or end of the body, and provide a realistic sample value for each one when you submit.
How do I send this template to many customers at once? After Meta approves it, upload or sync your contacts in Chatbox AI, map each variable to a contact field such as first name or order ID, and send it as a broadcast or trigger it automatically from an integration, webhook or the REST API.

Your next 10,000 customers are already on WhatsApp.
Broadcast, automate, sell and support on the official WhatsApp Cloud API. Join 210,000+ businesses getting up to 98% open rates, and go live in under 2 minutes.
- 7-day free trial
- No credit card
- Cancel anytime