5 Fintech & BFSI templates

WhatsApp templates for Fintech & BFSI

Financial services need messages that are fast, precise and trustworthy. These fintech templates cover login OTPs, EMI and payment reminders, payment receipts and KYC follow-ups, written to pass Meta review and to keep sensitive data out of the message body.

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  • Meta-policy friendly
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Preview of the WhatsApp template as a customer would see it.
Fintech & BFSI

5 ready-to-use fintech & bfsi templates

Tap any template to see the full WhatsApp preview, variable guide, approval tips and a one-click copy button.

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Authentication

Login OTP (One-Time Password)

Delivers a one-time password for login, sign-up or transaction verification with a copy-code button.

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EMI due reminder

Dear Suresh Kumar, this is a reminder that your EMI of ₹8,450 for loan account ending 4471 is due on 5 Nov 2026. Please keep sufficient balance in your account or pay online to avoid late charges.

Ignore if already paid

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  • Pay now
  • Call support
Utility

EMI Payment Reminder

Reminds borrowers of an upcoming EMI with amount, due date and a secure payment link.

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PDFPayment receipt PDF1 page · PDF

Hi Meera, we have received your payment of ₹12,000 on 22 Sep 2026. Transaction reference: UTR61823390 Your receipt is attached for your records. Thank you for paying on time.

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  • Raise a query
Utility

Payment Received Confirmation

Confirms a successful payment with amount, reference number and a downloadable receipt.

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Complete your KYC

Hi Arjun, your savings account application is almost ready. We still need: PAN card photo. Please complete your KYC by 30 Sep using the secure link below so we can activate your account.

We will never ask for your PIN or OTP

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  • Complete KYC
Utility

KYC Pending Reminder

Asks a customer to complete pending KYC so their account or application can be activated.

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Higher FD rates are here

Hi Kavita, good news for your savings. Fixed deposits with Sahay Finance now earn up to 8.1% p.a. for a 18-month tenure. Book online in under 5 minutes, with no paperwork. Rates are subject to change. Please read the scheme terms before investing.

Reply STOP to unsubscribe

10:24 am

  • Check rates
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Marketing

New Product / FD Rate Announcement

Tells opted-in customers about a new investment product or revised fixed-deposit rates.

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Templates for other industries

FAQ

Frequently asked questions

Fintech and BFSI teams mainly use authentication templates for one-time passwords and utility templates for EMI reminders, payment receipts and KYC updates. Marketing templates announce new products to opted-in customers. On Chatbox AI these trigger from your core system through the API, so every reminder carries the correct amount and due date.

What WhatsApp templates are used in fintech and banking? Fintech and BFSI teams mainly use authentication templates for one-time passwords and utility templates for EMI reminders, payment receipts and KYC updates. Marketing templates announce new products to opted-in customers. On Chatbox AI these trigger from your core system through the API, so every reminder carries the correct amount and due date.

Do I need Meta approval for these fintech & bfsi templates? Yes. Every WhatsApp template must be submitted from your own WhatsApp Business account and approved by Meta before you can send it. Copy the text, replace the brand details, add realistic sample values for each variable and choose the category shown on the template page.

Which of these templates are Utility and which are Marketing? 3 of the 5 fintech & bfsi templates here are Utility templates tied to an existing order, booking or account, and 1 are Marketing templates meant only for opted-in contacts. Each template page shows its category and explains why.

Can Chatbox AI send these fintech & bfsi templates automatically? Yes. Chatbox AI can trigger templates from integrations such as Shopify and Razorpay, from webhooks or the REST API, or as scheduled broadcasts to a segment. Variables are filled with each customer's data, and replies land in a shared team inbox.

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Guide

WhatsApp template messages

Categories, approval rules and how to avoid rejections.

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Pricing

WhatsApp conversation pricing

How Meta charges for Marketing, Utility and Authentication messages.

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Feature

Message templates in Chatbox AI

Create, submit and track template approvals from one dashboard.

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Industry

Chatbox AI for Fintech & BFSI

How fintech & bfsi teams use WhatsApp for sales and support.

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