5 Travel & Hospitality templates

WhatsApp templates for Travel & Hospitality

Travellers want updates on the phone they already have in hand. These travel templates confirm bookings with a ticket PDF, remind guests to check in, alert them to delays and share day-by-day itineraries, plus a policy-friendly holiday offer template.

Use these templates freeAll template categories
  • Copy in one click
  • Meta-policy friendly
  • Variables explained
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PDFE-ticket PDF1 page · PDF

Hi Aditi, your booking is confirmed. PNR / booking ID: X7KQ2M Trip: Delhi to Goa Date: Fri, 17 Oct Your e-ticket is attached. Please carry a valid photo ID while travelling.

Reply to this message for changes

10:24 am

  • Manage booking
  • Talk to an agent
Preview of the WhatsApp template as a customer would see it.
Travel & Hospitality

5 ready-to-use travel & hospitality templates

Tap any template to see the full WhatsApp preview, variable guide, approval tips and a one-click copy button.

PDFE-ticket PDF1 page · PDF

Hi Aditi, your booking is confirmed. PNR / booking ID: X7KQ2M Trip: Delhi to Goa Date: Fri, 17 Oct Your e-ticket is attached. Please carry a valid photo ID while travelling.

Reply to this message for changes

10:24 am

  • Manage booking
  • Talk to an agent
Utility

Travel Booking Confirmation

Confirms a flight, bus, train or hotel booking with PNR and the e-ticket attached.

View & copy template

Web check-in is open

Hi Nikhil, web check-in is now open for your flight 6E 2134 from Bengaluru to Kolkata on 18 Oct, 07:25. Check in online to choose your seat and download your boarding pass.

10:24 am

  • Check in now
Utility

Web Check-in Reminder

Reminds travellers that web check-in is open for their upcoming flight.

View & copy template

Schedule update

Hi Sana, we are sorry to inform you that flight 6E 2134 on 18 Oct is now expected to depart at 09:10. If the new time does not work for you, you can reschedule or request a refund using the link below.

We apologise for the inconvenience

10:24 am

  • View options
  • Talk to an agent
Utility

Delay / Schedule Change Alert

Informs travellers about delays, gate changes or schedule changes and their options.

View & copy template
PDFDay-by-day itinerary PDF1 page · PDF

Hi Deepak, your Kerala 5N/6D trip starts on Sat, 25 Oct. Your detailed day-by-day itinerary is attached. Your local trip coordinator Joseph will contact you on arrival.

Save this chat for on-trip support

10:24 am

  • Call coordinator
  • I have a question
Utility

Trip Itinerary Share

Shares the day-by-day itinerary and local contact before a holiday starts.

View & copy template

Hi Megha, planning your next getaway? Our Manali Snow Escape 4N/5D package starts at just ₹14,999 per person, including stay, breakfast and sightseeing. Limited seats for December departures.

Reply STOP to unsubscribe

10:24 am

  • View package
  • Call me back
  • Stop promotions
Marketing

Holiday Package Offer

Promotes a seasonal holiday package to opted-in past travellers or leads.

View & copy template

Templates for other industries

FAQ

Frequently asked questions

Travel agencies, airlines and hotels use utility templates for booking confirmations, web check-in reminders, delay or schedule-change alerts and itinerary sharing, and marketing templates for holiday packages. On Chatbox AI a booking engine or OTA webhook can fill each template with the PNR, dates and traveller name automatically.

What WhatsApp templates do travel companies use? Travel agencies, airlines and hotels use utility templates for booking confirmations, web check-in reminders, delay or schedule-change alerts and itinerary sharing, and marketing templates for holiday packages. On Chatbox AI a booking engine or OTA webhook can fill each template with the PNR, dates and traveller name automatically.

Do I need Meta approval for these travel & hospitality templates? Yes. Every WhatsApp template must be submitted from your own WhatsApp Business account and approved by Meta before you can send it. Copy the text, replace the brand details, add realistic sample values for each variable and choose the category shown on the template page.

Which of these templates are Utility and which are Marketing? 4 of the 5 travel & hospitality templates here are Utility templates tied to an existing order, booking or account, and 1 are Marketing templates meant only for opted-in contacts. Each template page shows its category and explains why.

Can Chatbox AI send these travel & hospitality templates automatically? Yes. Chatbox AI can trigger templates from integrations such as Shopify and Razorpay, from webhooks or the REST API, or as scheduled broadcasts to a segment. Variables are filled with each customer's data, and replies land in a shared team inbox.

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Guide

WhatsApp template messages

Categories, approval rules and how to avoid rejections.

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Pricing

WhatsApp conversation pricing

How Meta charges for Marketing, Utility and Authentication messages.

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Feature

Message templates in Chatbox AI

Create, submit and track template approvals from one dashboard.

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Industry

Chatbox AI for Travel & Hospitality

How travel & hospitality teams use WhatsApp for sales and support.

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